150% LOW-PRICE GUARANTEE
If you find a lower competitor price anywhere else on the Internet, on a new identical item, just show us the lower price when you purchase the item at Pokkadots.com and we'll give you 150% of the price difference! **not available during Black Friday / Cyber Monday Week**
How It Works:
Once we verify the competitor’s price for the identical item, we will not only match the competitor but we will beat their price by giving you the price difference plus 50% of that difference in the form of a store credit (an emailed gift card) for future purchases. For example, if we sell an item for $200 and you find it elsewhere for $180, your price with pokkadots.com will be $180 and we will send you a gift card code good for 50% off the price difference...in this example that would be $10 (50% of $20 = $10). So in total you would receive $30 off our price. To take advantage of this limited time offer, contact us at 877.663.2224 or use our Live Chat! This promotion is good for all products on pokkadots.com!
How to Claim the Low Price Guarantee:
1. You’ll need to submit proof in the form of a screen shot or a live link for the final price of the product. The screen shot must show the total purchase price including shipping and tax.
2. You can present this information by calling 877.663.2224 or by using our chat. Once you have made the inquiry, our customer service will provide you a fax number or email to send your low-price-guarantee proof.
1. Our 150% price-match guarantee applies to all products sold on our website. The item must be in stock and available for purchase at a lower price from a company located in the United States and who is authorized by the manufacturer to sell the product. Certain auction type websites and others are excluded from this promotiom, these include but are not limited to: eBay, Amazon.com, Houzz.com, Overstock.com, Internet Auction, wholesale or Factory Direct type Internet sites.
2. The item must be identical.
3. Clearance and closeout items are excluded from this guarantee. Any product marked with a Sale tag on our site or with a sales discount may be a clearance item and potentially not eligible for our 150% guarantee. If you find a Sale item for a lower price, please give us a call so that we may check with the manufacturer for closeout/clearance status.
4. Competitor coupons cannot be combined with our 150% guarantee. The 150% guarantee is offered on competitors published pricing only.
5. Low Price Guarantee does not apply to quotes given by brick and mortar or department stores or Amazon.com.
Frequently Asked Questions:
Q. How Does the Program Work?
A. Once we’re able to verify the competitor’s price, we will provide you a store credit for the price difference plus 50% of that difference. For example, if we are selling a product for $100 and you find it elsewhere for $90, we would email you a store credit for $15 (or the difference, which is $10 + 50% of difference = $5 for a total of $15 back to you). If you want to take advantage of this promotion give us a call at 877.663.2224 or use our Live Chat!
Q. Can I Price Match Against Products I Have Seen at a Store or Exhibition?
A. Pokkadots.com is only able to price match on prices found on competitor’s websites.
Q. Does the Item Have to be Identical or can it be a Different Brand?
A. No, the item must be identical. For example, it must be from the same brand and have the same U.S. manufacturer's warranty. It must also have the same model number and contain the same components.
Q. Do I Have to Quote Just the Price of the Product?
A. Shipping and handling charges must be included. Proof of our competitor's shipping and handling charges MUST be supplied and displayed on their website. We will not call and confirm shipping and handling charges. Introductory offers, coupons and promotional codes cannot be included.
Q. How do I Present Proof of Lower Price to pokkadots.com?
A. Proof of the total purchase price must be verified by Pokkadots.com. Please call 877.663.2224 or email us and include the website domain name and item number if our competitor is using a different item number to our own.
Q. Are there any Excluded Manufacturers or Items From the Price Match?
A. Certain manufacturers and items may be excluded from the price match guarantee at times. This may be due to several factors including pricing agreements with manufacturers. Pokkadots.com will not price match a product that will result in a violation of an authorized retailer price agreement set by the manufacturer.
Q. How Long will it Take to Adjust my Price or Refund the Difference to my Credit Card or Pay Pal?
A. We will do our best to respond within 24 hours.
Q. Sounds Fantastic! Anything else I should know?
A. Sure! While we price match almost anything, we cannot price match items sold at special events such as grand openings, anniversary or liquidation sales. We also cannot price match discontinued items, refurbished items or items sold on Internet auction sites. Lastly, the price match credit code that is provided does not include free shipping.